Refund Policy for GetJob Portal

At GetJob Portal, we strive to provide a valuable and seamless experience for both employers and job seekers. This refund policy outlines the terms and conditions under which refunds may be issued. By using our services, you agree to this policy.

1. Refund Eligibility

Refunds may be considered under the following circumstances:

1.1 Technical Issues:

• If a payment error occurs due to a technical issue on our platform (e.g., duplicate charges].

1.2 Service Non-Delivery:

• If a purchased service (e.g., job posting, premium access] is not delivered as specified due to platform errors.

1.3 Cancellations:

• Refunds for cancellations are subject to the cancellation terms outlined in your service agreement or subscription plan.

1.4 Unauthorized Charges:

• If unauthorized charges are made to your account, a refund request may be considered after investigation.

2. Non-Refundable Items

Certain services and products are non-refundable, including:

2.1 Subscription Fees:

• Fees for ongoing subscription plans after the trial period ends.

2.2 Completed Services:

• Services already rendered, such as job postings that have gone live or candidate profiles you have accessed.

2.3 Promotional Discounts:

• Payments made under promotional discounts or special offers.

3. Refund Process

To request a refund, follow these steps:

3.1 Submit a Request:

• Contact our support team at [support email/phone number] within [X] days of the issue.

3.2 Provide Necessary Information:

• Include your account details, payment receipt, and a clear explanation of the issue.

3.3 Investigation Period:

• Our team will review your request and investigate the issue within [X] business days.

3.4 Refund Approval:

• If your request is approved, the refund will be processed to the original payment method within [X] business days.

4. Additional Notes

4.1 Partial Refunds:

• In some cases, partial refunds may be issued based on the extent of service used.

4.2 Chargebacks:

• Initiating a chargeback without contacting our support team may result in account suspension.

4.3 Amendments to Policy:

• GetJob Portal reserves the right to amend this refund policy at any time. Updates will be posted on our website.

If you have questions or need assistance, please reach out to our support team at GetJob.