We are seeking a capable and decisive **Assistant Operations Manager** to oversee and support **factory and office operations.** The candidate must be able to make informed decisions independently, ensure regulatory compliance, and execute tasks efficiently. A background in health science is preferred to better support our operations related to healthcare, special\\-purpose food, and health products.
**Key Responsibilities:**
* Develop and implement new processes to improve efficiency
* Create and maintain documentation
* Handle customer inquiries and complaints
**Operational Management:**
* Oversee and ensure smooth day\\-to\\-day factory and office operations.
* Identify and resolve operational issues with minimal supervision.
* Optimize operational processes to improve efficiency and reduce risks.
**Compliance and Government Liaison:**
* Liaise with government agencies (e.g., MOH, MITI, Bomba, DOE, Local Authorities) to ensure all operations comply with applicable laws and best practices.
* Support preparation for audits, inspections, and license renewals.
* Maintain up\\-to\\-date knowledge of health, safety, environmental, and food\\-related regulations.
**Decision\\-Making and Reporting:**
* Exercise critical thinking to make operational decisions aligned with company goals.
* Prepare structured and timely reports to the Operations Manager.
* Escalate critical matters promptly and responsibly.
**Process Improvement:**
* Propose and implement operational improvements based on observations and data.
* Support initiatives related to ISO, GMP, HACCP, HALAL, and other certifications where applicable.
**Team and Coordination Support:**
* Coordinate with QA, Safety, Maintenance, Admin, and other supporting teams to ensure overall operational effectiveness.
* Encourage a culture of compliance, efficiency, and accountability.
**Requirements:**
* Team player with ability to work independently
* Attention to detail and organizational skills
* Fluent in English and Bahasa Malaysia
* Diploma/Degree in Health Sciences, Food Science, Biomedical Science, Pharmaceutical Science, or related fields.
* Minimum 3–5 years of operational experience, preferably in manufacturing (healthcare, food, pharmaceutical sectors preferred).
* Strong understanding of regulatory compliance (especially health, safety, environmental, and food industry standards).
* Critical thinking skills with the ability to make sound decisions independently.
* Excellent organizational, communication, and reporting skills.
* High level of accountability, integrity, and attention to detail.
**Advantages (Bonus Skills):**
* Experience with ISO, GMP, HACCP, HALAL certification processes.
* Familiarity with handling government applications and site inspections (MOH, NPRA, JAKIM, etc.).
* Exposure to lean management, productivity improvement, or facility management in health\\-related industries.
职位类型：全职
薪资： RM3,000\\.00至RM5,000\\.00（每月 ）
Work Location: 现场办公
