Requirements

  • Minimum SPM or higher.
  • Fluent in English \& Malay language.
  • Computer literate and willing to work in shifts.
  • Preferably with outspoken personality with a presentable outlook and personality.
  • Fresh graduate is encourage to apply.
  • Customer service experience is added advantage.
  • To work in financial and brokerage industry company.
  • Must have an experience in trading industry.

Responsibility

  • Confer with clients by telephone to provide information about products or services or obtain details of clients.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints or comments as well as actions taken.
  • Review policy terms to determine handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients.
  • Following process and procedure of the Company.

Job Type: Full\-time

Pay: RM2,000\.00 \- RM2,300\.00 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay

Salary

Location

Job Overview
Job Posted:
7 months ago
Job Expire:
8mos 2w
Job Type
Full time
Job Role
Total Vacancies
1

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