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Bank Live Chat Officer (Immediate Joiner)

at Matchlink SDN BHD

Full time
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**Requirements**

  • Possible work on shift/ PH/weekend (on rotational)
  • Minimum SPM/Diploma/Degree in any fields; (SPM: Math \& English credits)
  • Written and Spoken: English

**Responsibility**

  • To handle incoming calls from customers and assist them with their inquiries on products and services.
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Maintain the accuracy of all data and verify the same for all customer services.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Frequently attend training to improve knowledge and performance level.

**Benefits**

  • Medical Claim
  • Shift Allowance

**Additional Benefits:** Annual Leave, EPF / SOCSO / PCB, Training Provided, Overtime Pay, 5 Working Days

Job Types: Full\-time, Contract
Contract length: 6 months

Pay: RM2,600\.00 \- RM3,000\.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay

Expected Start Date: 05/19/2025

Salary

Location

Job Overview
Job Posted:
2 weeks ago
Job Expire:
1w 6d
Job Type
Full time
Job Role
Total Vacancies
1

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