Introduction:
Engineering Lead **Introduction:**
Join SymphonyAI Financial Services as a DevOps Engineer and work in our Financial Crime Prevention Cloud Platform team. We manage the platform that supports our innovative software solutions for regulatory compliance, fraud, and financial crime detection, investigation, and reporting. Our team ensures ongoing reliability for customers and supports the wider business with DevOps best practices.
Job Description:
**What you’ll do:*** Lead and mentor a small team of DevOps Engineers, guiding them in best practices and technical excellence.
- Collaborate closely with the DevOps Chapter Lead to align regional goals with global strategic objectives.
- Oversee the delivery of projects and initiatives within the APAC region, ensuring timely and high\-quality outcomes.
- Manage the platform's performance, scalability, and reliability for customer\-facing applications.
- Implement and promote DevOps methodologies and processes across the team and wider business units.
- Conduct performance reviews, provide feedback, and support personal and professional development of team members.
- Serve as a liaison between the regional team and global stakeholders, facilitating clear communication and collaboration.
**What you’ll bring:**
At SymphonyAI we acknowledge that during a career in technology you will be constantly learning many new skills. Candidates with technical curiosity and an ability to learn and collaborate are far more important to us than those who can demonstrate years of experience with specified tools. The below is what an ideal candidate would look like.
Essential:* 5\+ years of DevOps or Site Reliability experience.
- Proven experience in a leadership or management role, preferably within a DevOps or IT operations environment.
- Strong background in DevOps practices, including cloud infrastructure management with Microsoft Azure and container orchestration using Kubernetes.
- Strong command of English in professional and technical contexts.
- Strong discipline of using ITSM tools (ideally JIRA and Confluence).
- Experience with source code management tools such as GIT.
- Hands\-on experience with Infrastructure as Code (IaC) tools such as Terraform or Ansible.
- Ability to troubleshoot complex system issues and innovate solutions that enhance platform reliability.
Desirable:* Familiarity with Agile development methodologies – Scrum, Kanban.
- Good shell scripting skills using Bash.
- Production experience with creating, running and maintaining stateful applications in containers (Docker, Kubernetes, Helm).
- Production experience with creating and upgrading containers orchestration platforms such as on\-premises Kubernetes, AWS EKS, Azure AKS, OpenShift.
- Experience with CI/CD systems, particularly GitHub Actions or Jenkins.
- Experience with configuring and maintaining observability of the containerized applications (ideally through DataDog).
- Experience with backup and recovery procedures for Postgres, MinIO.
- Understanding and experience with securing applications on Kubernetes using network policies and RBAC.
- Cloud certifications (Azure preferred).
- An interest in Artificial Intelligence and the ability to utilise it to improve your own efficiency.
About Us:
**What we offer:*** Competitive salary and benefits package.
- Flexible hybrid working model.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Access to the latest technologies and tools.
- A chance to make a tangible impact on cutting\-edge industrial AI solutions.
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500\+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
